• Return shipping cost is the customer responsibility. We can provide you with a shipping label if needed for the cost of $5.00
• Returns for starter kits are accepted if they are sent back and postmarked within 30 days of purchase.
• To return a starter kit,  it must be mailed to our return address (below) along with a note containing the original order number and a brief reason for the return (example: did not fit, doctor advised against, ect.)
• After a starter kit return is accepted, a full refund will be issued within 3-5 business days (may take longer to appear on your credit card statement).
• Returns for refill kits are not accepted. Subscriptions are easily cancelled by the customer in their account.
• Exchanges are possible if a starter or refill kit arrives damaged to the point where it cannot be used as indicated. To request an exchange, please email info@halebreathing.com with your order number and a photo of the damaged product.
• Exchanges for a different breathing aid size is not possible. Customers unsure of their correct size can order a trial starter kit with one breathing aid in each size. Refill subscription sizes are easily updated by the customer in their account.

Medical Advice Disclaimer

DISCLAIMER: THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE
The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. No material on this site is intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

UNDER NO CIRCUMSTANCES SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF USE OF ALL HALE INC DEVICES. YOUR USE OF ANY HALE DEVICES ARE SOLELY AT YOUR OWN RISK.